Study on Reliability Improvement for the Acquisition of Web Application among Government Agencies

Software reliability prediction is a statistical method to put in place a timely software development practice useful for objective assessment of bidders. The current study suggests one research method that enables reliability assessment on such previous projects by studying user satisfaction and the amount of delay in delivery time. If incorporated into the existing acquisition process, the reliability assessment method will further enhance objectivity and accuracy in bidder selection process. GQM(Goal Quality Method) paradigm was used to identify assessment metrics for bidder evaluation and questionnaires were collected from users to create user satisfaction index. In addition, ‘weight of evidence’, the most appropriate categorical method, was used to isolate attributes of each variable that may contribute to reliability assessment. Also, regression analysis was used to come up with reliability metrics model.